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Jargon Buster

Whether you're a seasoned professional or new to the field, our Jargon Buster is here to help you understand key terms and concepts.

Jargon de-mystified

What are we going on about?

In digital marketing, agencies often expect clients to be fluent in industry jargon. But we know it can be overwhelming. That’s why we’ve created this section – to simplify marketing language and offer clarity

  • General marketing terms
  • Web design terms
  • SEO terms
  • CRO terms

General marketing terms

CTA (Call to Action)

Prompts users to take a specific action, like signing up or making a purchase.

ROI (Return on Investment)

Measures the profitability of an investment relative to its cost.

CTR (Click-Through Rate)

Measures the percentage of users who click on a link or ad.

Lead generation

Captures potential customers’ interest and converts them into leads.

Content marketing

Focuses on creating and distributing valuable content to attract and engage an audience.

Engagement rate

Measures user interaction with content or ads.

Persona

Represents an ideal customer based on market research and data.

Segmentation

Divides a target audience into smaller groups based on demographics, behaviour, etc.

A/B testing

Compares two versions of a webpage or element to determine which performs better.

Conversion funnel

Represents the journey a user takes from initial contact to conversion.

Web design terms

CMS (Content Management System)

Platform for creating, managing, and publishing digital content.

UI (User Interface)

Design of user interfaces for websites or applications.

UX (User Experience)

Overall experience of a user interacting with a website or product.

Responsive design

Design approach that ensures a website adapts to different screen sizes and devices.

Wireframe

Visual guide that represents the skeletal framework of a website.

Navigation

Structure and organisation of menus and links on a website.

Hosting

Service that stores and serves website files to users.

Domain name

Unique address used to access a website.

SSL (Secure Sockets Layer)

Protocol that ensures secure communication between a user’s browser and a website.

Accessibility

Designing websites to be usable by people with disabilities.

SEO (Search Engine Optimisation) terms

Keyword research

Identifying relevant search terms to optimise content and campaigns.

Backlink

Link from one website to another, crucial for SEO and authority

Meta tags

HTML elements that provide metadata about a webpage.

Algorithm

Set of rules used by search engines to rank webpages.

SERP (Search Engine Results Page)

Page displayed by search engines in response to a query.

Organic traffic

Traffic generated from unpaid search engine results.

On-page SEO

Optimisation of individual web pages to rank higher and earn more relevant traffic.

Off-page SEO

Techniques done outside of a website to improve search engine rankings.

Local SEO

Optimising a website to rank higher in local search results.

Mobile optimisation

Ensuring a website is optimised for mobile devices to improve user experience and rankings.

CRO (Conversion Rate Optimisation) terms

Conversion rate

Percentage of website visitors who complete a desired action.

Split testing

Comparing two or more versions of a webpage to determine which performs better.

Heatmap

Visual representation of user interactions on a webpage.

Engagement

Level of interaction users have with content or ads.

Landing page

Stand-alone page designed for a specific marketing campaign or objective.

Usability testing

Evaluating a website’s ease of use by testing it with real users.

Personalisation

Tailoring content and experiences to individual users based on their preferences and behaviour.

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